Oct. 26th, 2006

eggwards: (Default)
Overview: Blurting out the first thing that comes to mind might get a laugh or two -- but it could also burn a few bridges that you were counting on. Always think twice before speaking up and you'll be just fine.

That above is my horoscope for today, which is interesting as I have a “one-on-one meeting with my manager today to talk about what I like and don’t like about the job. He’s a fairly new manager, and after another manager left recently, he’s been given several more charges, so he’s trying to meet with everyone.

The problem is I’ve been growing less and less enchanted with working here as the months have gone on. The job is simple and tedious, and in some ways frustrating since we’re performing a job that other firms dislike, calling them about money we’re taking from them. It’s a little like being a collections agent without having the get super tough…sometimes.

What can I say, the job is pretty dead end, but there are people who have been doing it for 12 years or more. I find that amazing, and actually very scary, trying to figure out if there’s just no room to advance, or people just don’t have any ambition. I’m hoping it’s the latter, because I would like to get climbing here.

The problem is, I don’t want to burn bridges, because I could see myself going for the upcoming manager’s position, or trying to move to another part of the company. I’d probably have more luck, being new to the company, in moving to a different department than getting the manager’s position as there are many suitors. My new-ish manager interviewed for 3 years before finally getting the spot.

I guess I was spoiled at my old job. Things moved very quickly there. Jobs were multi-faceted since they didn’t have the scale to put someone in a job that did only one thing. You had to know more, and they trained you for more. Someone who had been there for 12 years was often a Vice President, sometimes just for longevity.

One of my big beefs with the new company is the lack of training. I was a step up simply because I had experience, but when it comes down to it, I know a lot more than even some of the people who have been here for years. They don’t teach much beyond basic processing. Why is that retirement plan not transferring? Well, if you knew something about what makes that plan work, you’d know that there are restrictions that don’t let it move without customer’s being of a certain age, or having a…well, you get the idea.

We have a new VP here, and he’s trying to make his mark by changing a whole bunch of things and introducing new technologies. The problem is that no one uses them because the “training” for each item was an email on a small PowerPoint that didn’t let you go step by step to learn it. If this division would spend more money in training and coaching, they would see the reward in greater productivity. It’s simple, but you have to take the time, and spend the money. I’m now glad that my old company was so much more attentive there.

So now I’m trying to decide what to say, and how to tread carefully. Should I say that I’m disappointed in the job and that I want more? How do I express that without sounding bitter, or trying to say that I’m above it all? I’m good at this job, but I haven’t seen everything, and I’m still learning – every once in a while, so I’ll label myself at confident, but not a mastermind. There are procedures and methods that I’m still learning – mainly as you have to learn them as you go, no one teaches you here, and often you have to know the right question, and be able to find someone who’s done it before to actually get the knowledge that you need.

What troubles me is that many people here wouldn’t take the time to hunt for answers, so that means people are just pushing that work along until someone who can do it, will. This becomes an actual dis-incentive to go above and beyond, because then you’ll just be a magnet for all of the trouble items. This is already starting to happen to me.

I function better as a big-picture guy, not a detail person, so I’d want to get a broader range of experience. I want to be a jack of all trades. One reason, I think I’d be a better management candidate.

Do I say that I’m bored, that I’m not looking forward to work, and that I have some definite opinions of what could be done to make it better, or do I play good soldier, and go with the flow, because I’m still new here. Should I create waves or not? I’m already bored and tired of the job, and I’m really trying to fight it…becoming one of those people who doesn’t care and ends up not going anywhere because he stopped having any pride in his work.

Be careful what one says…hmm.

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