Aug. 28th, 2003

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I had a meeting with several other supervisors team leads and our manager, Gina. Gina's goal, as given to her by her supervisor, is to have all of the financial work done, every day (except Monday, when most of our mail comes in).

My opinion is we just do it, everyday, as long as we don't break the backs of our workforce, there has to be give and take. Others want to continue to use mandatory overtime to force people to stay and do the work...anytime it's needed. The most draconian method was to also include a mandatory Saturday on a rotating basis to provide relief for Monday's work volumes.

I think we can do it, in most circumstances, and we just have to develop an culture where that is an expectation, not a luxury, and people will work to try to avoid the demands on their personal time.

Naturally, I lose the argument. This would require the other supervisors team leads to have to use skills in management that they don't possess. Subtle skills.

We'll now have it where we will demand workers to stay until all of the work is finished, whenever that it. This will result in more overtime for the company. No one works harder when they are presented with this news. We've tried it too many times before. More often than not, they end up wasting more time web surfing and talking to co-workers. It's inefficient and I know it.

So, we were debating this for two hours. This could have been settled earlier if Gina would have made a decision, but again, time wasted. While we were in the meeting, the reps didn't have any direction telling them not to go home and finish the work.

They went home. We still have work. Not my problem now, I'm taking tomorrow off to be with Chris.

Happy Labor Day folks.

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