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Starting All Over Again
Jun. 20th, 2008 09:00 amI've been getting used to my new team at work, now that training is over. It's just like starting over, as John Lennon once sung. The new shift, 10-7 is nice in the morning, but I miss getting home early. Last Wednesday I had to work a noon to 9 shift to cover for people out in our Denver Office. That's a shift I'd rather not have to work much, despite the fact I got a lot done Wednesday morning.
The team seems to be...well...unmotivated. I've heard through the rumor mill that it's a very underperforming team and the three of us new folks who have been assigned to it are expected to kick butt. I hope that's true, but since I'm not used to these call center metrics I know it's going to be a while before I'm up to speed.
What's interesting is to hear that the team isn't producing, then realizing that my new team manager is someone I used to work with at AIM Investments a few years back. I didn't know her well as she was in the Austin office and I was in Houston, but there still a few things I remember about her and what people said. I'm afraid they weren't all that good, but I'm willing to give her the benefit of the doubt. Given a shared background, there's more opportunities to build bridges right now than start building defenses.
Randy (![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
lostncove) had a nice twist on the "ten secret messages" meme the other day that I think I'll steal.
Here are ten secret messages I've been passive-agressively keeping from MYSELF.
1. You really need to open up and stop being so defensive
2. You really need to be more positive about your abilities
3. When you say you embrace change, make that more than a resume statement
4. Your negative body image is starting to get out of control
5. Your new shift should mean no more late afternoon snacks because you are bored
6. I know you like your doctor, but if you aren't going to take the medicines he prescribes, you need to re-evaluate
7. Your loss of being able to hear voices distinctly in a crowd shouldn't become the excuse not to socialize
8. Pool parties are not torture
9. Keeping up with people can lead to great things. you should do it more often
10. Procrastination is your worst vice, much more than being overweight.
The team seems to be...well...unmotivated. I've heard through the rumor mill that it's a very underperforming team and the three of us new folks who have been assigned to it are expected to kick butt. I hope that's true, but since I'm not used to these call center metrics I know it's going to be a while before I'm up to speed.
What's interesting is to hear that the team isn't producing, then realizing that my new team manager is someone I used to work with at AIM Investments a few years back. I didn't know her well as she was in the Austin office and I was in Houston, but there still a few things I remember about her and what people said. I'm afraid they weren't all that good, but I'm willing to give her the benefit of the doubt. Given a shared background, there's more opportunities to build bridges right now than start building defenses.
Randy (
lostncove) had a nice twist on the "ten secret messages" meme the other day that I think I'll steal.Here are ten secret messages I've been passive-agressively keeping from MYSELF.
1. You really need to open up and stop being so defensive
2. You really need to be more positive about your abilities
3. When you say you embrace change, make that more than a resume statement
4. Your negative body image is starting to get out of control
5. Your new shift should mean no more late afternoon snacks because you are bored
6. I know you like your doctor, but if you aren't going to take the medicines he prescribes, you need to re-evaluate
7. Your loss of being able to hear voices distinctly in a crowd shouldn't become the excuse not to socialize
8. Pool parties are not torture
9. Keeping up with people can lead to great things. you should do it more often
10. Procrastination is your worst vice, much more than being overweight.
