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DoHx12 Day 2
Feb. 11th, 2003 08:33 amHappy Birthday to Stephen ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
dakoopst!
Despite a few feelings and happening in my personal life (which is amazing right now that I can actually write "personal life" and have that have a small inking of meaning), work is the focus for a few days.
I have decided, for as long as I can, to try to be the eye of the storm. the still point, as it were. I'm not going to go out and yell my frustration out to the entire cube farm, I'm not going to try to keep kicking people into doing their work when their morale is already hit the ground floor and is heading for the basement. I will not give out assignments that have no meaning to what happens with the Data Conversion right now.
What brings this on is a fellow supervisor, Amy. Amy came to my cube yesterday a bedraggled burned-out mess. She's been the yeller, the worrier, the one who's everywhere at once barking orders. She's mad and confused and scared all at the same time. I just look at her for about 10 minutes, saying nothing. the only way to calm her down is to not give her any ammunition to go off again. She regains some composure. I have a little incentive game running for my reps, and needed to cut out the laminated pieces. Although I had minor reservations about handing her a pair of scissors, I do and she calmly cuts out the pieces for me. It gets her mind off things.
I am remarkably in control right now, and it's good. Sure, I'm stressed, but someone needs to hold on.
She went back and after another hour of frustration she fires off a blanket e-mail accusing all of her reps of slacking off when they need to work at this critical time. Then she leaves. Naturally, since I had to be there till 8:00 last night, they all come to me demanding an explanation. I have none, and refuse to either explain it or justify it. All of these guys are stressed out, from the situation and their management, and I don't want to pile on.
I know I have a responsibility to the company to try to get the most bang for the buck, but right now, if the majority of things get done and they can fool around, I'll take that. Perhaps I'm not managing, I'm just letting things pass and not taking responsibility, but the more I do it, the more I look like the Rock of Gibraltar, and I think that's a better perception for now.
Look out if the facade fails, though.
dakoopst!Despite a few feelings and happening in my personal life (which is amazing right now that I can actually write "personal life" and have that have a small inking of meaning), work is the focus for a few days.
I have decided, for as long as I can, to try to be the eye of the storm. the still point, as it were. I'm not going to go out and yell my frustration out to the entire cube farm, I'm not going to try to keep kicking people into doing their work when their morale is already hit the ground floor and is heading for the basement. I will not give out assignments that have no meaning to what happens with the Data Conversion right now.
What brings this on is a fellow supervisor, Amy. Amy came to my cube yesterday a bedraggled burned-out mess. She's been the yeller, the worrier, the one who's everywhere at once barking orders. She's mad and confused and scared all at the same time. I just look at her for about 10 minutes, saying nothing. the only way to calm her down is to not give her any ammunition to go off again. She regains some composure. I have a little incentive game running for my reps, and needed to cut out the laminated pieces. Although I had minor reservations about handing her a pair of scissors, I do and she calmly cuts out the pieces for me. It gets her mind off things.
I am remarkably in control right now, and it's good. Sure, I'm stressed, but someone needs to hold on.
She went back and after another hour of frustration she fires off a blanket e-mail accusing all of her reps of slacking off when they need to work at this critical time. Then she leaves. Naturally, since I had to be there till 8:00 last night, they all come to me demanding an explanation. I have none, and refuse to either explain it or justify it. All of these guys are stressed out, from the situation and their management, and I don't want to pile on.
I know I have a responsibility to the company to try to get the most bang for the buck, but right now, if the majority of things get done and they can fool around, I'll take that. Perhaps I'm not managing, I'm just letting things pass and not taking responsibility, but the more I do it, the more I look like the Rock of Gibraltar, and I think that's a better perception for now.
Look out if the facade fails, though.
