Not all of them, but quite a few. Younger customers tend to use the web center to do transactions, so we have a higher percentage of older callers, and they are definitely concerned, even though they went through economic downturns before. I definitely think that we are in for a nasty ride, and due to the consumerist economy we've been running for so many years, I'm not sure people are ready to make due with less.
no subject
Date: 2008-10-10 01:53 pm (UTC)